Shipping

We offer Free Shipping with a purchase of $30.

RATES | Continental US

With $30 purchase

Free Flat Rate First Class Shipping 3-14 Days Estimate NOT Guaranteed - $0
Upgrade with $30 Purchase: Priority Mail Upgrade | 3-7 Days Estimated NOT Guaranteed - $4.00
UPS 2-Day - Guaranteed by 11PM on 3rd day - $17.00
UPS 3-Day - Guaranteed by 11PM on 3rd day - $14.00

Purchase under $30

Flat Rate First Class Shipping 3-14 Days Estimate NOT Guaranteed - $4.50
Flat Rate Priority Mail Upgrade 3-7 Days Estimate NOT Guaranteed - $8.50
UPS 2-Day - Guaranteed by 11PM on 3rd day - $17.00
UPS 3-Day - Guaranteed by 11PM on 3rd day - $14.00

THE BASICS

Most items will arrive to you via USPS within 3-14 business days with the free shipping option. Upgrades are available if you need it sooner.
If your jewelry is needed for an important event (like a wedding) please watch your tracking # and notify us ASAP of any "strange occurrences" so we can assist before it's too late.
Please double check your address before checkout. If you spot an error notify us immediately in the chat box.

SHIPPING PROCESSING TIMES

Orders are sent from San Diego County, California within 2 business days (oftentimes sooner).

UPS and Priority Mail orders always ship as soon as possible.

UPS and Priority Mail orders must be placed before 2pm PST in order to ship same day (Monday through Friday).

Orders placed after that time will be shipped the following business day (M-F).

* Please contact us in the chat box if it's imperative it ships immediately and we will do our best to accommodate your needs.

Custom orders or those including photo services may take up to 48 hours. Please purchase the RUSH fee on these products if needed.

IF I ORDER 3-DAY UPS NOW, WHEN WILL IT SHIP?

If your order is placed at 1:30pm PST on Friday, package ships Friday and arrives Wednesday by 11pm
If your order is placed at 2:15pm PST on Friday, package ships Monday and arrives Thursday by 11pm

What does guaranteed delivery mean?

"Guaranteed" means the UPS guarantees it will arrive within the time frame promised (as shown above) and if not, we will file a claim, be refunded the price of postage, and pass that refund of postage costs on to you. You will not be refunded the price of the product unless you choose to return it within 30 days.

Please read the UPS/Fed Ex schedule carefully, as some believe if they order on Thursday night they will get it Saturday morning, etc. and then believe UPS made an error. Let us know if we can answer any questions to clarify.

ABOUT UPS/FED EX

UPS and FedEx both work on standard business days (Monday-Friday), and do not deliver on Saturday (unless Saturday delivery is specified) or Sunday.

Do not include the day that your package ships when calculating delivery days in transit.

For all Shipping rates and details, click here.

Easy Returns

We hope you will be delighted but in case you need to return an item we make it as easy as possible for you.

You can return a like-new item in the box with the card and other enclosures for a full refund within 30 days of placing your order.
You can return a like-new item in the box with the card and other enclosures for store credit within 60 days of placing your order.

We currently do not have a re-stocking fee. If the returned item has missing pieces or is damaged a 20% restocking fee may be applied.

See our Return Policy here

Visit our Return Portal

Payment

We have all kinds of payment methods available for your convenience.

All your questions answered in our guide.

Which design, how many frames, "something blue," how to size the photo and more